March 9, 2020 - County of San Mateo Maintains Local Response to COVID-19

The County of San Mateo continues to work to protect public health and safety in response to the novel coronavirus known as COVID-19.

March 6, 2020 - Call 2-1-1 for Non-Medical, Non-Emergency Questions About COVID-19

New call center number allows around-the-clock service as County responds to evolving situation

March 4, 2020 - County of San Mateo Opens COVID-19 Public Call Center

The County of San Mateo today announced the opening of a public call center for residents with non-medical questions about COVID-19.

March 2, 2020 - County of San Mateo Activates Emergency Operations Center to Support Health Response to COVID-19

The County of San Mateo today activated its Emergency Operations Center (EOC) to support the local County Health response to the novel coronavirus also known as COVID-19.

Current Job Openings with the Office of Public Safety Communications

The County of San Mateo is now accepting applications. We have opportunities for you to start your career with the Office of Public Safety Communications!

San Mateo County Public Safety Communications Joins the Versaterm Family

Welcome San Mateo County to the Versaterm family! Versaterm extends a warm welcome to San Mateo County Public Safety Communications and their partner agencies as they

SMC Public WiFi now up to 24 Sites

Today the Information Services Department of the County of San Mateo announced that it now has 24 SMC Public WiFi sites across the County.

An Emergency Response Center Built to Survive the Big One

With the Cold War long over, the County is trading in its cramped and outdated Emergency Operations Center (EOC) for a new $37 million building to coordinate the response to disasters. It will also serve as a home for the County's  9-1-1 public safety dispatchers, a secure data center and the daily offices of the San Mateo County Office of Emergency Services and Division of Homeland Security of the Sheriff’s Office.

Public Safety Dispatchers Are the Vital Link

"No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help." Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency.